Last Updated: September 28, 2026
These Terms of Service govern your use of the Cottonx website and your purchase of products through our online store.
By accessing or using the Cottonx website, you agree to comply with these Terms of Service and the policies referenced on our website.
If you do not agree with these terms, please do not use the website or place an order.
1. About Cottonx
Cottonx is an online retail business specializing in T-shirts and apparel products.
Business information:
Cottonx
331 West Warren Avenue Denver, Colorado 80223 United States
Business Email: support@cottonx.store
Business Phone: +1 (720) 555-0148
Business Hours: Monday–Friday, 10:00 AM–6:00 PM (GMT -6:00)
2. Website Use
Customers may use the Cottonx website for lawful purposes, including browsing products, obtaining information, and purchasing available products.
You agree not to use the website for unlawful, fraudulent, abusive, or unauthorized purposes.
3. Product Information
Cottonx makes reasonable efforts to provide accurate information about products offered through the website.
Product descriptions, images, colors, sizes, availability, and other information may vary between products.
Customers are responsible for reviewing product information before placing an order.
4. Pricing
Product prices are displayed on the website and should be reviewed before checkout.
The standard shipping fee is $15 USD flat rate.
Cottonx does not intentionally apply hidden charges. Customers can review their order total before submitting payment.
5. Orders
Submitting an order through the website constitutes a request to purchase the selected products.
Customers are responsible for reviewing their order details before completing checkout.
This includes:
- Product selection
- Quantity
- Available options
- Shipping address
- Billing information
- Payment method
- Order total
6. Payment Methods
Cottonx accepts:
- Visa
- MasterCard
- American Express
- UnionPay
- Google Pay
Payment authorization is subject to the applicable payment provider and checkout system.
7. Shipping
The standard order processing period is 1–2 business days.
The standard estimated transit time is 4–5 business days.
The standard estimated total delivery timeframe is 5–7 business days.
The standard order cutoff time is 5:00 PM.
Delivery estimates are estimates and may be affected by circumstances outside Cottonx's direct control.
8. Customer Address Responsibility
Customers are responsible for providing complete and accurate shipping information.
Cottonx is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
The customer is responsible for consequences resulting from an incorrect shipping address, including applicable additional shipping or return costs.
9. Returns and Refunds
Returns are subject to the Cottonx Return & Refund Policy.
The standard return window is 60 days.
The refund window is 15 days.
The customer is responsible for the return label and return shipping costs in all circumstances.
Cottonx charges $0 restocking fee.
10. Customer Accounts and Information
Customers are responsible for providing accurate information when using the website.
If account functionality is provided, customers are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their account.
11. Intellectual Property
Website content, including text, graphics, logos, design elements, product information, and other materials, may be protected by applicable intellectual property laws.
Customers may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.
12. Third-Party Services
Cottonx may rely on third-party providers for certain website, payment, shipping, hosting, analytics, or other services.
Third-party services may be subject to their own terms and policies.
13. Website Availability
Cottonx works to keep the website available and functional, but continuous or uninterrupted availability cannot be guaranteed.
Website functionality may occasionally be affected by maintenance, technical issues, updates, security events, or circumstances outside our control.
14. Policy Updates
Cottonx may update these Terms of Service and other website policies when necessary.
Updated terms may be posted on the website with a revised date.
Customers should review the applicable policies before purchasing.
15. Privacy
Use of the Cottonx website is also subject to our Privacy Policy.
Our Privacy Policy explains how information may be collected, used, stored, and handled in connection with the website and customer orders.
16. Contact
If you have questions about these Terms of Service, contact:
Cottonx
331 West Warren Avenue Denver, Colorado 80223 United States
Email: support@cottonx.store
Phone: +1 (720) 555-0148
Business Hours: Monday–Friday, 10:00 AM–6:00 PM (GMT -6:00)
By using the Cottonx website or placing an order, you acknowledge that you have had an opportunity to review these Terms of Service and the other policies published on our website.